StressSense Terms of Service

Last updated: December 16, 2025

These terms govern access to and use of the StressSense service ("Service"). By using the Service, you confirm that you agree to these terms and the Privacy Policy.

1. Acceptance of terms

Access to StressSense is provided only if you accept these terms and the Privacy Policy. If you use the Service on behalf of an organization, you confirm that you are authorized to accept the terms on behalf of that organization.

2. Who the Service is for

The Service is intended for organizations and their employees. The user must be of legal age to enter into contracts in their jurisdiction.

3. Accounts and security

  • You agree to provide accurate registration data and keep it up to date.
  • You are responsible for safeguarding your credentials and account access.
  • If you suspect compromised access or unauthorized activity, contact us via support channels.

4. Acceptable use

Prohibited:

  • spam, hacking attempts, bypassing restrictions, interference with the Service, or vulnerability scanning without authorization;
  • using the Service for unlawful activities or violations of applicable laws;
  • discrimination, threats, harassment, distribution of malware, or content that infringes third-party rights;
  • scraping data or attempting to access data from other organizations.

We may restrict or block access if these rules are violated or if there is a security risk to the Service.

5. Surveys, analytics, and organization responsibility

StressSense is designed to assess and monitor workplace stress and provide analytics. The organization agrees to use results responsibly and in accordance with applicable labor and privacy laws.

The Service is not intended for automated decision-making that has legal effects on an employee without human involvement.

6. User content

  • Content and data you upload or create in the Service (including survey responses) remain your property or the property of your organization.
  • You grant StressSense a limited license to process and display content solely to provide the Service (hosting, analysis, reporting).
  • You warrant that you have the right to provide such content and that it does not violate laws or third-party rights.

7. Subscriptions, pricing, and payments

If applicable:

  • The Service may be provided by subscription. Pricing is based on seats (per seat) with a minimum seat count; current pricing is shown in the interface or agreement.
  • The organization/payer is responsible for payment and up-to-date billing details.
  • We may change prices and billing terms, notifying you of material changes in advance when reasonably possible.
  • If payment is overdue, we may limit features or access, with prior notice when possible.

8. Refunds and cancellation

  • Cancellation and refund rules (if offered) are described in the billing interface or a separate Billing Policy.
  • If refunds are not offered, state it explicitly to avoid disputes ("payments for a period are non-refundable except as required by law").

9. Intellectual property

  • All rights to the code, design, interface, and materials of StressSense belong to the service owner or its licensors, unless stated otherwise.
  • You do not receive any rights to source code or trademarks beyond the right to use the Service as intended.

10. Third-party services

The Service may use third-party providers (hosting, analytics, notifications, payment solutions, AI tools). Their services may be governed by separate terms. We are not responsible for third-party services outside StressSense control, to the extent permitted by law.

11. Disclaimer of warranties

The Service is provided "as is" and "as available." We do not guarantee uninterrupted or error-free operation, but we strive to maintain stability and security.

12. Limitation of liability

To the extent permitted by law:

  • StressSense is not liable for indirect damages, lost profits, or data loss unless mandatory law provides otherwise.
  • Total liability for direct damages is limited to the amount paid for the Service over a specified period (for example, the last 3 months), which is standard for B2B.

13. Suspension and termination

We may suspend or terminate access to the Service:

  • for violations of the terms or suspected abuse;
  • if there is a security risk to the Service or users;
  • for non-payment (if applicable).

When possible, we will provide advance notice unless doing so could harm security.

14. Changes to terms

We may update these terms. A new version takes effect upon publication unless stated otherwise. We will try to provide additional notice of material changes.

15. Governing law and jurisdiction

  • These terms are governed by applicable law.